Tag Archives: Interaction Design

Who Chooses the Language in a User Interface?

Posted November 17th, 2008 | By Colleen | Categories: Content Strategy, Interaction Design, User / Customer Experience, Writing | No Comments

That’s the first question I tackled for UXMatters’ new “Ask the UXExpert” series.  It’s a doozy, eh?  In fact, several UXMatters columnists decided [...]

Psychology and Persuasive Design: A Few Concerns

Psychology and Persuasive Design: A Few Concerns

Posted August 17th, 2008 | By Colleen | Categories: Interaction Design, Persuasion and Influence, Psychology | 2 Comments

To create an interactive experience that wins people over, we have to think about emotion and persuasion. The field of psychology deservedly takes much credit for persuasive design. B.J. Fogg’s Persuasive Technology refers to psychology more often than not. Don Norman, with degrees in engineering and psychology, explains the emotional connection with design in The Design of Everyday Things from a psychological perspective. Human Factors International, which as its name indicates stresses psychology and human factors, now offers training on designing for persuasion, emotion, and trust.

Certainly, psychology contributes much. But we need to look at more than psychology for good persuasive design. Here’s why:

Making the Most of Interactive Content

Posted August 5th, 2008 | By Colleen | Categories: Content Strategy, Interaction Design, Persuasion and Influence, Usability, User / Customer Experience | No Comments

For people like me, who care about content, it’s an exciting time. We now have more and better interactive options for presenting the [...]