Tag Archives: Content Strategy

What’s Content Strategy? These Articles Have the Answer

Posted December 16th, 2008 | By Colleen | Categories: Content Strategy, Writing | No Comments

You might remember I explored content strategy in an early blog post.  Thankfully, some smart people are defining it as a discipline.  Here’s a huge leap forward in that definition—a pair of [...]

10 Recipes for Persuasive Content

Posted December 4th, 2008 | By Colleen | Categories: Content Strategy, Persuasion and Influence, User / Customer Experience, Writing | No Comments

My latest column for UXMatters offers 10 practical tips, or recipes, to help anyone who touches content bake in some influential goodness. Check out 10 Recipes for Persuasive Content.

Persuasive Technology + Content Strategy = Influential Content

Posted November 30th, 2008 | By Colleen | Categories: Content Strategy, Marketing, Persuasion and Influence, Psychology, User / Customer Experience, Writing | 2 Comments

Persuasive Technology…Or Content?
One of my heroes is B.J. Fogg for recognizing the value and potential of persuasion in the interactive space. He defined a discipline called persuasive technology (aka captology), [...]

Who Chooses the Language in a User Interface?

Posted November 17th, 2008 | By Colleen | Categories: Content Strategy, Interaction Design, User / Customer Experience, Writing | No Comments

That’s the first question I tackled for UXMatters’ new “Ask the UXExpert” series.  It’s a doozy, eh?  In fact, several UXMatters columnists decided to answer it, and the editors did [...]

Content Strategy Slides & Photos – They’re Up!

Content Strategy Slides & Photos – They’re Up!

Posted November 2nd, 2008 | By Colleen | Categories: Content Strategy, User / Customer Experience, Writing | No Comments

Miraculously, I received permission from all four panelists to post their slides from CHi*Atlanta’s content strategy panel on October 22.  Enjoy!

 
When your brain gets tired, check out some of the [...]

Content Strategy Panel Oct. 22 in Atlanta

Posted October 5th, 2008 | By Colleen | Categories: Content Strategy, Happenings, Marketing, User / Customer Experience | 1 Comment

Bad content is a losing situation for users and businesses alike. But creating good content is hard. CHI*Atlanta is hosting a panel that will explore the growing discipline of content [...]

How Content Works at HowStuffWorks: Make It Matter, Says Editor-in-Chief

Posted September 23rd, 2008 | By Colleen | Categories: Content Strategy, Interviews, User / Customer Experience, Writing | 2 Comments

HowStuffWorks.com started in 1998 as a collection of articles about everything from refrigerators to electromagnets, with each article crafted by North Carolina State University professor Marshall Brain. Today, HowStuffWorks.com is [...]

What’s Happening: New Article on VUIs and More

Posted September 22nd, 2008 | By Colleen | Categories: Content Strategy, Mobile, Persuasion and Influence, User / Customer Experience | No Comments

The response to this blog has been wonderful–a winning experience, you might say.  SO winning that some cool things are happening, and I want to update you.
Article on Emotion and [...]

Content Is More Than Copy

Content Is More Than Copy

Posted September 6th, 2008 | By Colleen | Categories: Content Strategy, Essays, Marketing, Persuasion and Influence, Usability, User / Customer Experience, Writing | No Comments

When I talk to people — clients, UX professionals, interactive marketers — about content, I find an assumption often lurks beneath their comments.  What’s that assumption?  It’s content = copy.  From that assumption [...]

What Is Content Strategy? (Part II – Examples)

Posted August 31st, 2008 | By Colleen | Categories: Content Strategy, Essays, User / Customer Experience | 1 Comment

As promised in Part I, here are a few examples of content strategies.  But first I’d like to add some thoughts to what a content strategy could include.
International Approach / [...]