Archive for 'Usability'
A Case Study in Testing Content

A Case Study in Testing Content

Posted April 11th, 2010 | By Colleen | Categories: Content Strategy, Examples, Persuasion and Influence, Research, Usability | No Comments

How do you find out whether your content works for people? Test it with them. Check out this case study of testing content for a [...]

The Temptation of Templates

The Temptation of Templates

Posted September 13th, 2009 | By Colleen | Categories: Content Strategy, Examples, Usability | 1 Comment

I love templates. At their best, they add structure and pattern to make an interactive experience easy to use and efficient to design. But, sometimes, [...]

Leisure for All: Accessible Travel & Tourism

Leisure for All: Accessible Travel & Tourism

Posted June 22nd, 2009 | By Colleen | Categories: Marketing, Usability | 3 Comments

In my role as Chair of CHI*Atlanta, my eyes have opened to some inspiring win-win situations. One of the most inspiring is the effort to [...]

How Users Read on the Web Redux

Posted June 16th, 2009 | By Colleen | Categories: Content Strategy, Essays, Interaction Design, Persuasion and Influence, Research, Usability, User / Customer Experience, Writing | 4 Comments

They DO.

I feel the need to say what should be the obvious.  Why?  Because recently, while catching up on my Twitter feed, the [...]

Influential Mobile Design – A Conversation with Nick Sabadosh

Influential Mobile Design – A Conversation with Nick Sabadosh

Posted February 7th, 2009 | By Colleen | Categories: Books, Interaction Design, Interviews, Mobile, Persuasion and Influence, Usability, User / Customer Experience | 1 Comment

Mobile technology has amazing potential as a persuasive medium for business, public health, and more. B.J. Fogg astutely predicted that mobile technology would [...]

Content Is More Than Copy

Content Is More Than Copy

Posted September 6th, 2008 | By Colleen | Categories: Content Strategy, Essays, Marketing, Persuasion and Influence, Usability, User / Customer Experience, Writing | No Comments

When I talk to people — clients, UX professionals, interactive marketers — about content, I find an assumption often lurks beneath their comments.  What’s that assumption?  [...]

Making the Most of Interactive Content

Posted August 5th, 2008 | By Colleen | Categories: Content Strategy, Interaction Design, Persuasion and Influence, Usability, User / Customer Experience | No Comments

For people like me, who care about content, it’s an exciting time. We now have more and better interactive options for presenting the [...]

Got Winning Content?

Got Winning Content?

Posted July 17th, 2008 | By Colleen | Categories: Content Strategy, Examples, Persuasion and Influence, Usability | 1 Comment

Gotvmail.com is a site with wonderful examples of content that is both usable and persuasive–or what I call winning. The site makes its voicemail [...]