Archive for 'Research'
Know Your Content Before You Test It

Know Your Content Before You Test It

Posted February 24th, 2010 | By Colleen | Categories: Content Strategy, Examples, Research | 2 Comments

Read (or watch or listen to) your content before you let users test it. You might think, “Isn’t that obvious?” Probably. But when we’re busy, it’s easy to skip this [...]

Remember References

Remember References

Posted January 14th, 2010 | By Colleen | Categories: Content Strategy, Examples, Marketing, Persuasion and Influence, Research | 5 Comments

References. They’re not just something your 5th grade teacher required in your report about snails. References show respect of other people’s intellectual property. And, in an age when anyone can [...]

How We Decide

How We Decide

Posted December 1st, 2009 | By Colleen | Categories: Content Strategy, Psychology, Research, Rhetoric | No Comments

If you like to keep insightful nonfiction on your reading list, consider adding How We Decide. It’s the best explanation of making decisions that I’ve ever read. Weaving together rhetorical [...]

An Almost Perfect Storm

An Almost Perfect Storm

Posted November 22nd, 2009 | By Colleen | Categories: Content Strategy, Essays, Mobile, Persuasion and Influence, Psychology, Research, User / Customer Experience | No Comments

If you care about persuasion, technology, and health, read “Catalyzing a Perfect Storm” in the latest issue of Interactions. To quote, “We are on the cusp of a persuasion revolution…”
The [...]

How Users Read on the Web Redux

Posted June 16th, 2009 | By Colleen | Categories: Content Strategy, Essays, Interaction Design, Persuasion and Influence, Research, Usability, User / Customer Experience, Writing | 2 Comments

They DO.
I feel the need to say what should be the obvious.  Why?  Because recently, while catching up on my Twitter feed, the following statement smacked me like a gauntlet:
It’s [...]

Slides & Key Books from Usable, INFLUENTIAL Content

Posted March 23rd, 2009 | By Colleen | Categories: Content Strategy, Marketing, Persuasion and Influence, Research, Rhetoric, User / Customer Experience | No Comments

A major theme of IA Summit 2009 was content. From the Content Strategy Consortium coordinated by Kristina Halvorson of Brain Traffic and Karen McGrane of Bond Art+Science to the presentations [...]

Going Deep: A Visit to Metaphoria

Posted October 13th, 2008 | By Colleen | Categories: Marketing, Persuasion and Influence, Psychology, Research, User / Customer Experience, Writing | No Comments

“The metaphor is perhaps one of man’s most fruitful potentialities. Its efficacy verges on magic, and it seems a tool for creation which God forgot inside one of His creatures [...]