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	<title>Winning Content by Leen Jones &#187; Interaction Design</title>
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	<link>http://www.leenjones.com</link>
	<description>Thoughts on influence and content strategy</description>
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		<title>Letting Go of the Design</title>
		<link>http://www.leenjones.com/2010/07/letting-go-of-the-design/</link>
		<comments>http://www.leenjones.com/2010/07/letting-go-of-the-design/#comments</comments>
		<pubDate>Thu, 01 Jul 2010 18:46:43 +0000</pubDate>
		<dc:creator>Colleen</dc:creator>
				<category><![CDATA[Content Strategy]]></category>
		<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[flexibility]]></category>
		<category><![CDATA[ordering disorder]]></category>

		<guid isPermaLink="false">http://www.leenjones.com/?p=1485</guid>
		<description><![CDATA[<p>That could have been the title of Khoi Vinh&#8217;s presentation for <a href="http://webdesign2010.crowdvine.com/talks/10499" target="_blank">Web Design 2010</a>.  In telling the story of how he, as the [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>The New Rules of Persuasion</title>
		<link>http://www.leenjones.com/2010/01/the-new-rules-of-persuasion/</link>
		<comments>http://www.leenjones.com/2010/01/the-new-rules-of-persuasion/#comments</comments>
		<pubDate>Wed, 27 Jan 2010 04:30:37 +0000</pubDate>
		<dc:creator>Colleen</dc:creator>
				<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[Persuasion and Influence]]></category>
		<category><![CDATA[Psychology]]></category>
		<category><![CDATA[b.j. fogg]]></category>
		<category><![CDATA[persuasive technology]]></category>

		<guid isPermaLink="false">http://www.leenjones.com/?p=1124</guid>
		<description><![CDATA[<p>Not long ago, B.J. Fogg shared his latest insights into technology and persuasion—and his take on a winning solution. I don&#8217;t agree that many &#8220;crummy [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>3 Smart Quotes from Web Content Strategy</title>
		<link>http://www.leenjones.com/2009/09/3-smart-quotes/</link>
		<comments>http://www.leenjones.com/2009/09/3-smart-quotes/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 05:19:24 +0000</pubDate>
		<dc:creator>Colleen</dc:creator>
				<category><![CDATA[Content Strategy]]></category>
		<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[User / Customer Experience]]></category>

		<guid isPermaLink="false">http://www.leenjones.com/blog/?p=782</guid>
		<description><![CDATA[<p>Here are 3 of my favorite quotes from Atlanta&#8217;s panel about content strategy—suavely moderated by <a href="http://www.twittercom/halvorson">Kristina Halvorson</a> of <a href="http://www.braintraffic.com">Brain Traffic</a>.</p>
<p><a href="http://www.twitter.com/brianikeda">Brian Ikeda</a> of [...]]]></description>
		<wfw:commentRss>http://www.leenjones.com/2009/09/3-smart-quotes/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How Users Read on the Web Redux</title>
		<link>http://www.leenjones.com/2009/06/how-users-read/</link>
		<comments>http://www.leenjones.com/2009/06/how-users-read/#comments</comments>
		<pubDate>Tue, 16 Jun 2009 12:07:33 +0000</pubDate>
		<dc:creator>Colleen</dc:creator>
				<category><![CDATA[Content Strategy]]></category>
		<category><![CDATA[Essays]]></category>
		<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[Persuasion and Influence]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[User / Customer Experience]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[how users read]]></category>
		<category><![CDATA[reading on the web]]></category>

		<guid isPermaLink="false">http://www.leenjones.com/blog/?p=579</guid>
		<description><![CDATA[<p>They DO.</p>
<p>I feel the need to say what should be the obvious.  Why?  Because recently, while catching up on my <a href="http://www.twitter.com/leenjones" target="_blank">Twitter feed</a>, the [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Influential Mobile Design &#8211; A Conversation with Nick Sabadosh</title>
		<link>http://www.leenjones.com/2009/02/mobile-design-sabadosh/</link>
		<comments>http://www.leenjones.com/2009/02/mobile-design-sabadosh/#comments</comments>
		<pubDate>Sat, 07 Feb 2009 16:20:04 +0000</pubDate>
		<dc:creator>Colleen</dc:creator>
				<category><![CDATA[Books]]></category>
		<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[Interviews]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Persuasion and Influence]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[User / Customer Experience]]></category>
		<category><![CDATA[mobile design]]></category>
		<category><![CDATA[mobile usability]]></category>
		<category><![CDATA[nick sabadosh]]></category>
		<category><![CDATA[Texting4Health]]></category>

		<guid isPermaLink="false">http://www.leenjones.com/blog/?p=349</guid>
		<description><![CDATA[<p style="text-align: left;">Mobile technology has amazing potential as a persuasive medium for business, public health, and more. B.J. Fogg astutely predicted that mobile technology would [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Who Chooses the Language in a User Interface?</title>
		<link>http://www.leenjones.com/2008/11/who-chooses-the-language-in-a-user-interface/</link>
		<comments>http://www.leenjones.com/2008/11/who-chooses-the-language-in-a-user-interface/#comments</comments>
		<pubDate>Mon, 17 Nov 2008 16:25:20 +0000</pubDate>
		<dc:creator>Colleen</dc:creator>
				<category><![CDATA[Content Strategy]]></category>
		<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[User / Customer Experience]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[copy]]></category>
		<category><![CDATA[text]]></category>
		<category><![CDATA[user interface]]></category>
		<category><![CDATA[UXMatters]]></category>

		<guid isPermaLink="false">http://www.leenjones.com/blog/?p=202</guid>
		<description><![CDATA[<p style="text-align: left;">That&#8217;s the first question I tackled for UXMatters&#8217; new &#8220;Ask the UXExpert&#8221; series.  It&#8217;s a doozy, eh?  In fact, several UXMatters columnists decided [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Service Experience Depends on Content</title>
		<link>http://www.leenjones.com/2008/09/service-experience-depends-on-content/</link>
		<comments>http://www.leenjones.com/2008/09/service-experience-depends-on-content/#comments</comments>
		<pubDate>Mon, 29 Sep 2008 05:07:54 +0000</pubDate>
		<dc:creator>Colleen</dc:creator>
				<category><![CDATA[Content Strategy]]></category>
		<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[service design]]></category>
		<category><![CDATA[service experience]]></category>
		<category><![CDATA[User / Customer Experience]]></category>
		<category><![CDATA[Voice]]></category>

		<guid isPermaLink="false">http://www.leenjones.com/blog/?p=111</guid>
		<description><![CDATA[<p style="text-align: left;">I recently helped design a music mastering service from soup to nuts.  So fun!  The process reminded me that content plays a key [...]]]></description>
		<wfw:commentRss>http://www.leenjones.com/2008/09/service-experience-depends-on-content/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Psychology and Persuasive Design: A Few Concerns</title>
		<link>http://www.leenjones.com/2008/08/psychology-and-persuasive-design/</link>
		<comments>http://www.leenjones.com/2008/08/psychology-and-persuasive-design/#comments</comments>
		<pubDate>Sun, 17 Aug 2008 16:11:15 +0000</pubDate>
		<dc:creator>Colleen</dc:creator>
				<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[Persuasion and Influence]]></category>
		<category><![CDATA[Psychology]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[rhetoric]]></category>

		<guid isPermaLink="false">http://www.leenjones.com/blog/?p=18</guid>
		<description><![CDATA[To create an interactive experience that wins people over, we have to think about emotion and persuasion. The field of psychology deservedly takes much credit for persuasive design. B.J. Fogg's Persuasive Technology refers to psychology more often than not. Don Norman, with degrees in engineering and psychology, explains the emotional connection with design in The Design of Everyday Things from a psychological perspective. Human Factors International, which as its name indicates stresses psychology and human factors, now offers training on designing for persuasion, emotion, and trust.

Certainly, psychology contributes much. But we need to look at more than psychology for good persuasive design. Here's why:]]></description>
		<wfw:commentRss>http://www.leenjones.com/2008/08/psychology-and-persuasive-design/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Making the Most of Interactive Content</title>
		<link>http://www.leenjones.com/2008/08/making-the-most-of-interactive-content/</link>
		<comments>http://www.leenjones.com/2008/08/making-the-most-of-interactive-content/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 11:30:28 +0000</pubDate>
		<dc:creator>Colleen</dc:creator>
				<category><![CDATA[Content Strategy]]></category>
		<category><![CDATA[Interaction Design]]></category>
		<category><![CDATA[Persuasion and Influence]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[User / Customer Experience]]></category>

		<guid isPermaLink="false">http://www.leenjones.com/blog/?p=10</guid>
		<description><![CDATA[<p>For people like me, who care about content, it’s an exciting time. We now have more and   better interactive options for presenting the [...]]]></description>
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		<slash:comments>0</slash:comments>
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