Archive for 'Persuasion and Influence'
Chronos vs Kairos: Do We Plan for the Right Concept of Time?

Chronos vs Kairos: Do We Plan for the Right Concept of Time?

Posted February 28th, 2010 | By Colleen | Categories: Content Strategy, Essays, Marketing, Persuasion and Influence, Rhetoric, Writing | 3 Comments

The ancient Greeks got some things very right. Elizabeth Gilbert, author of Eat, Pray, Love, reintroduced the Greek muse into our modern concept of creativity during a brilliant TED talk. [...]

The New Rules of Persuasion

The New Rules of Persuasion

Posted January 26th, 2010 | By Colleen | Categories: Interaction Design, Persuasion and Influence, Psychology | No Comments

Not long ago, B.J. Fogg shared his latest insights into technology and persuasion—and his take on a winning solution. I don’t agree that many “crummy trials” beats “deep thinking,” but [...]

Remember References

Remember References

Posted January 14th, 2010 | By Colleen | Categories: Content Strategy, Examples, Marketing, Persuasion and Influence, Research | 5 Comments

References. They’re not just something your 5th grade teacher required in your report about snails. References show respect of other people’s intellectual property. And, in an age when anyone can [...]

How We Decide

How We Decide

Posted December 1st, 2009 | By Colleen | Categories: Content Strategy, Psychology, Research, Rhetoric | No Comments

If you like to keep insightful nonfiction on your reading list, consider adding How We Decide. It’s the best explanation of making decisions that I’ve ever read. Weaving together rhetorical [...]

An Almost Perfect Storm

An Almost Perfect Storm

Posted November 22nd, 2009 | By Colleen | Categories: Content Strategy, Essays, Mobile, Persuasion and Influence, Psychology, Research, User / Customer Experience | No Comments

If you care about persuasion, technology, and health, read “Catalyzing a Perfect Storm” in the latest issue of Interactions. To quote, “We are on the cusp of a persuasion revolution…”
The [...]

Context, Value, & the New Marketing Economy

Posted September 19th, 2009 | By Colleen | Categories: Marketing, Persuasion and Influence | No Comments

Marketing now is about adding value to the situations customers are in at home, at work, or at play.  Often, the best way to add that value is relevant content. [...]

Rhetoric and the New Literacy

Rhetoric and the New Literacy

Posted August 27th, 2009 | By Colleen | Categories: Content Strategy, Rhetoric, Writing | 1 Comment

Finally, someone studies literacy in our information age from a rhetorical perspective!
Andrea Lunsford analyzed thousands of student writing samples as part of the Stanford Study of Writing. Turns out all [...]

Let’s Make Content Shine

Posted August 4th, 2009 | By Colleen | Categories: Marketing, Persuasion and Influence, User / Customer Experience, Writing | No Comments

ASIS&T released its August / September Bulletin, featuring articles inspired by presentations from IA Summit 2009. Honored to contribute The Debut of Influential Content. Here’s an excerpt:
“If we continue to [...]

“You Cannot Not Influence”

Posted July 6th, 2009 | By Colleen | Categories: Persuasion and Influence, Psychology, Rhetoric, User / Customer Experience | No Comments

Lots of gems in this rich pressie for reboot 11…enjoy!
Persuasive Design or The Fine Art of Separating People from Their Bad Behaviours – Online
View more presentations from Sebastian Deterding.

Holiday Inn: Not a Candy Wrapper Redesign

Holiday Inn: Not a Candy Wrapper Redesign

Posted July 1st, 2009 | By Colleen | Categories: Content Strategy, Examples, Interaction Design, Marketing, Persuasion and Influence, User / Customer Experience | No Comments

You probably noticed that Holiday Inn hotels look fresher and more modern. Well, the website is following suit. The good folks at InterContinental Hotels Group (IHG) completely overhauled www.holidayinn.com, and [...]