Archive for 'Examples'
Know Your Content Before You Test It

Know Your Content Before You Test It

Posted February 24th, 2010 | By Colleen | Categories: Content Strategy, Examples, Research | 2 Comments

Read (or watch or listen to) your content before you let users test it. You might think, “Isn’t that obvious?” Probably. But when we’re busy, it’s easy to skip this [...]

Remember References

Remember References

Posted January 14th, 2010 | By Colleen | Categories: Content Strategy, Examples, Marketing, Persuasion and Influence, Research | 5 Comments

References. They’re not just something your 5th grade teacher required in your report about snails. References show respect of other people’s intellectual property. And, in an age when anyone can [...]

The Temptation of Templates

The Temptation of Templates

Posted September 13th, 2009 | By Colleen | Categories: Content Strategy, Examples, Usability | 1 Comment

I love templates. At their best, they add structure and pattern to make an interactive experience easy to use and efficient to design. But, sometimes, we get so enamored with [...]

Holiday Inn: Not a Candy Wrapper Redesign

Holiday Inn: Not a Candy Wrapper Redesign

Posted July 1st, 2009 | By Colleen | Categories: Content Strategy, Examples, Interaction Design, Marketing, Persuasion and Influence, User / Customer Experience | No Comments

You probably noticed that Holiday Inn hotels look fresher and more modern. Well, the website is following suit. The good folks at InterContinental Hotels Group (IHG) completely overhauled www.holidayinn.com, and [...]

New Content at User Insight Nixes UX Jargon

New Content at User Insight Nixes UX Jargon

Posted January 25th, 2009 | By Colleen | Categories: Content Strategy, Examples, Usability, User / Customer Experience, Writing | No Comments

Congratulations to User Insight for a gorgeous new website! It’s completely revamped and shows why Forrester ranked User Insight as one of the top user research firms in the U.S.
Explaining [...]

Got Winning Content?

Got Winning Content?

Posted July 17th, 2008 | By Colleen | Categories: Content Strategy, Examples, Persuasion and Influence, Usability | 1 Comment

Gotvmail.com is a site with wonderful examples of content that is both usable and persuasive–or what I call winning. The site makes its voicemail service hard to resist [...]