http://www.leenjones.com/2009/07/customer-service-excellence/ Thoughts on influence and content strategy Sat, 06 Mar 2010 22:42:27 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.leenjones.com/2009/07/customer-service-excellence/comment-page-1/#comment-3641 Reading and Reference List, 8/17 and 8/24 | Anna Kalata Sat, 29 Aug 2009 18:35:06 +0000 http://www.leenjones.com/blog/?p=747#comment-3641 [...] Design and Content in Customer Service Excellence [...] [...] Design and Content in Customer Service Excellence [...]

]]> http://www.leenjones.com/2009/07/customer-service-excellence/comment-page-1/#comment-3623 Friday content strategy: installment 3 « new media mentality Fri, 28 Aug 2009 18:03:44 +0000 http://www.leenjones.com/blog/?p=747#comment-3623 [...] Design and Content in Customer Service Excellence, by Colleen Jones [...] [...] Design and Content in Customer Service Excellence, by Colleen Jones [...]

]]> http://www.leenjones.com/2009/07/customer-service-excellence/comment-page-1/#comment-3445 Colleen Mon, 17 Aug 2009 19:15:35 +0000 http://www.leenjones.com/blog/?p=747#comment-3445 Interested in more? Here's my post on <a href="http://www.leenjones.com/blog/2009/08/customer-service-trends/" rel="nofollow">customer service trends</a>. Interested in more? Here’s my post on customer service trends.

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